Utilities & Local Service Providers for Myrtle Beach Area Homeowners

Getting your utilities connected, transferred, or updated is one of the most important parts of settling into your home. Depending on your address, your provider may vary for electric, water, sewer, sanitation, internet, phone, cable, or natural gas service.

This page was created as a helpful starting point for Mayfield Group clients and local homeowners. Always confirm service availability directly with each provider using your property address.

Electric Providers

Horry Electric Cooperative
Horry Electric serves many parts of Horry County. Use their website to start service, manage your account, make payments, report outages, and view outage information.

Main Number: 843-369-2211
Outage / Emergency Reporting: 843-369-2212

Santee Cooper
Santee Cooper serves electric customers in parts of the Myrtle Beach and Grand Strand area. Use their website to start, stop, or move service, pay your bill, report an outage, and manage your account.

Customer Service: 800-804-7424
Report Outage / Downed Power Line / Hazardous Condition: 888-769-7688

Dominion Energy South Carolina
Dominion Energy may provide electric or natural gas service in some South Carolina areas. Use their website to check service availability, start or stop service, pay a bill, or report an emergency.

Customer Support: 800-251-7234
Downed / Sparking Lines: 888-333-4465
Gas Leaks: 800-815-0083

For dangerous situations, downed lines, or suspected gas leaks, leave the area and call 911.

Water, Sewer & Sanitation

Grand Strand Water & Sewer Authority
Grand Strand Water & Sewer Authority provides water and sewer service for many properties throughout Horry County and the Grand Strand area.

Main Office: 843-443-8200
After-Hours Emergency: 843-443-8200

City of Myrtle Beach Utility Billing
The City of Myrtle Beach bills water, sewer, sanitation, and stormwater fees for city utility customers.

Utility Billing Assistance: 843-918-1212
Pay by Phone: 844-571-2888

City of Conway Utilities
For City of Conway utility billing, new service, transfer service, water, sewer, sanitation, and utility-related questions, contact the City of Conway directly.

Utility Billing: 843-248-1780
Water / Sewer Repairs & After-Hours Emergency: 843-248-1770
Sanitation Questions: 843-248-1730

City of North Myrtle Beach Utilities
If your property is served by the City of North Myrtle Beach, use their utility billing resources for water and sewer account questions, payments, and service information.

Utility Billing: 843-280-5550, Option 2
Public Works / Water & Sewer Questions: 843-280-5500

Town of Surfside Beach Public Works
Surfside Beach sanitation services are handled through the town, while water and sewer billing may involve Grand Strand Water & Sewer Authority depending on the property.

Public Works: 843-913-6360
Town Hall: 843-913-6111
Grand Strand Water & Sewer Authority: 843-443-8200

Internet, Phone & Cable Providers

HTC
HTC provides internet, phone, video, security, wireless, and other communication services in parts of Horry County.

Account & Member Services: 843-365-2154
Technical Support / Repair: 843-365-2186

Spectrum
Spectrum offers internet, TV, mobile, and phone service in many areas. Availability depends on your address.

Internet Customer Service: 888-369-2408

AT&T Internet
AT&T may offer internet service in some areas of Myrtle Beach and Horry County. Availability depends on your address.

Internet Support: 800-288-2020

T-Mobile Home Internet
T-Mobile Home Internet may be available in some areas depending on address and network coverage.

Sales Support: 844-839-5057
Tech Support: 844-275-9310

Before You Dig

Before installing fencing, landscaping, irrigation, mailboxes, exterior lighting, or other projects that involve digging, call 811 to request utility line marking before you dig.

This can help prevent dangerous utility strikes and avoid costly damage.

Important Reminder

Utility providers and service availability can vary by city, neighborhood, subdivision, HOA, and exact property address. Phone numbers, procedures, service areas, and billing options may change.

This page is provided for general homeowner convenience only. Please confirm service availability, account setup requirements, fees, deposits, emergency procedures, and contact information directly with the utility provider before making decisions.